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Wipro is hiring for System Engineer | B.E / B.Tech /MCA | 2020 / 2021/ 2022 | Apply now

  Hello Friends!

Today we tell you about an opportunity from Wipro that is hiring for System Engineer jobs role. Kindly go through the full blog post for test pattern , selection process , last date to apply and all others the details regarding this opportunity. 


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Job Snapshot


  • Employee Type:     Full time
       
  • Location: Bangalore
  • Job Role: System Engineer

    Job ID:  2889885

  •  Eligible batches:  2020,2021,2022


         Deadline : ASAP


  • Join WhatsApp: Click here

  • Apply Now ( Details below 👇👇)

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Job Description

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails in timely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and Offer Solution to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

How to Apply for Wipro drive:

If you went through all the details of the job and you are eligible then you can apply via clicking on apply now.

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