IBM freshers off campus hiring for Support Engineer & Customer Service B.E. / B.Tech / M.C.A | 2019, 2020, 2021
IBM freshers off campus hiring for B.E. / B.Tech / M.C.A | 2018,2019, 2020, 2021 batch
Hello Friends! Today we tell about IBM Off Campus freshers hiring for Support Engineer & Customer Service for 2018,2019,2020 and 2021 batch. Kindly go through the full blog post for all the details regarding this job profile .
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| IBM freshers off campus hiring for Support Engineer & Customer Service |
Overview of IBM latest off campus 2021 for freshers and Experienced:
Job Profile: Associate Software Engineer
Req ID:363485BR
Category: Tech Hiring
Experience level : Entry level (0 - 4 yr.)
Contract type: Permanent
Location: Bangalore, India
Introduction
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
Your Role and Responsibilities
Who you are:
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
What you’ll do:
- As an OEM Customer Facing Support Engineer you will:
- Participate in an agile, collaborative environment to interact with our highly valued customers to provide IBM’s world class support and customer service.
- Impact the customer experience by aiding in the resolution of complex business problems for the world’s leading clients.
- Interact directly with the customer to understand and troubleshoot issues, collect data, and elicit detailed requirements
- Engage technical teams to provide innovative solutions across multiple industries and sectors as well as governments and agencies.
- Work with multiple industry leading software vendors in support of multi-faceted customer solutions.
How we’ll help you grow:
- General skills
- Good written and verbal communication skills.
- Ability to work with larger global teams when needed a/c time-zones.
- Ability to handle high pressure situation.
- Ability to independently and incrementally improve technical skills.
- Interact with Product L2 & Customer through Salesforce or similar such CRM tools.
- Ability to drill down customer issue into a simplistic Java test case.
- You’ll have access to all the technical and management training courses you need to become the expert you want to be.
Required Technical and Professional Expertise
- You are highly motivated and have a passion for supporting great products.
- You thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills.
- You are great at solving problems, troubleshooting, and identifying solutions to complex technical issues.
- You have a basic understanding of software applications, solutions, and implementations.
- You can remain organized in a fast-paced environment
- You have an attention to detail, particularly for administrative tasks and processes
- You are flexible in adjusting your work schedule to assist with critical customer outages, contributing to our mission of supporting all of our customers around the world, 24×7
- Knowledge of programming languages
Preferred Technical and Professional Expertise
- B.E/B.Tech/M.C.A. from reputed colleges with 0-4 years work experience
- Excellent analytical and problem-solving skills
- Expert C and C++ or Java programming skills
- Good knowledge of operating systems internals and systems programming
- Very good communication skills – both oral and written
- Ability to learn quickly and explore new technical areas independently
How to Apply for IBM off campus drive:
Important Note While Applying for Jobs:- Do read all the instructions and requirements carefully before apply for the job. All the communications from the organization will be on your registered Email ID. Keep checking your mailbox for the next round details once candidature is shortlisted.
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